Give us a call.
1-866-772-8464
Monday – Friday, 6am – 5pm PT
Our call center is available to help in more than 200 languages.
Individuals with speech or hearing disabilities may dial 711 to access Telecommunications Relay Service (TRS) from a telephone or TTY.
Our call center is closed on the following major holidays: New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day. Please note there may also be days when the call center closes early on the day before some holidays.Send us mail.
Mail forms and/or accompanying checks to:
Embark
P.O. Box 534440
Pittsburgh, PA
15253-4440
For overnight mail, send to:
Embark
Attention: 534440
500 Ross Street, 154-0520
Pittsburgh, PA 15262
Start a chat.
For quick questions, use our automated online chat feature, available 24/7. Click the icon in the lower right corner of your screen to begin.
If you’re an account holder, you can also use the chat feature within your Vestwell Saver Portal. Log into your account online to access the Chatbot 24/7 and Live Chat during working hours.